Sweat Therapy
Refund & Return Policy
Every Sweat Therapy surprise box is prepared to order and curated as a personal surprise experience.
No returns or exchanges
All Sweat Therapy surprise boxes are final sale. Returns and exchanges are not accepted because every box is prepared to order, curated personally, and designed as a surprise.
Damaged or incorrect orders
If an order arrives damaged or if you believe you received the wrong item, contact us as soon as possible with your order number and clear photos. We will review the issue and decide the best next step.
Allergies and important details
If you have allergies, sensitivities, scent preferences, product restrictions, or other important details we should consider, please contact us immediately after placing your order.
Because the boxes are surprise boxes, we cannot guarantee every request, but we will review the information before preparing the order whenever possible.